NTS

„FOR US NTS

STANDS FOR: NICE

TYROLEAN SERVICE“

SOCCER

LEGEND

HANSI MÜLLER

was a speaker at the

7 IT FORUM in 2014 and

he autographed the table

soccer in the lounge.

THE FAVORITE

PLACE

of the NTS employees

in Innsbruck is

the snooker table area.

The high-tech group for the manufactu-

ring of products made from refractory

metals in the areas of materials, tooling

andmolded parts is really amajor player

with globally around 12,000 employees.

Surrounded by an unrivalled mountain

panorama, we spoke to Mr. Engelbert

Woerle, Head of the Plansee IT who has

worked for the group for 43 years, about

NTS and their journey together.

Mr. Woerle, what services do NTS

render for Plansee and why did

Plansee choose NTS?

Engelbert Woerle:

NTS is the sup-

plier for the entire network, server and

storage technology. Initially just here in

Tyrol, but in the meanwhile more and

more for international locations. The de-

cision for NTS was a pragmatic one. Re-

garding our specific problems, NTS just

had the highest coverage.

What in your opinion are the biggest

threats for IT departments like your

one?

EW:

Well, the weakest link is always

the human being and this has to be offset

somehow. Software only does what you

tell it to do or it works based on how it is

SINCERE AND

GENUINE

When the words honesty, team spirit and security are men

tioned in the same sentence, then it is likely that it is the descript

ion of the emotional portfolio of NTS Innsbruck and Rosenheim.

Words by:

Kunigunde Weissenegger

Photo by:

Matteo Vegetti

2009

The NTS location, Innsbruck

was founded to serve the West

of Austria.

Is the average age of the 35

employees of the NTS team

in Innsbruck.

NTS Innsbruck

Organizes the annual

7 IT FORUM in Igls

in November.

200

Customers are overseen by NTS

from the Innsbruck location.

set. Therefore, I am able to state that we

use the NTS emergency service, albeit not

frequently, because not a lot takes place in

fact. No matter what we do, it always has

to be right from the conception phase.

This sounds like the perfect system

without problems. Is this the case?

EW:

We’ve tried to protect ourselves a

number of times of course. In practice, it

often turns out that a tiny incident might

still trigger a huge problem. We had one

“Focus on people” is what meets the eye.

On the mural painting, this is joined by

“Team Spirit” and “Future-Oriented”.

Jürgen Tabojer

, Territory Manager

NTS Innsbruck and Rosenheim greeted

us with a gentle handshake and he

escorted us through the rooms of the

Innsbruck location: “We are proud of

the fact that the drive of the team and of

the working environment is still the

same as 9 years ago. We don’t pretend,

but we’ve handed down everything that

we’ve established since 2009 to our em-

ployees and customers”.

What stands out are the good cohesion

and the low staff turnover. “It is very rare

that someone quits this job.” Often, a

drink is enjoyed together after work, at a

birthday, a cake is ready in the kitchen

and every year there is the NTS Family

Day for everyone – a barbecue all toge-

ther. “The collaboration across all loca-

tions is equally important”, emphasizes

Jürgen Tabojer

. He is mainly motivated

by the enthusiasm that is making a huge

difference in this IT business.

Outside thewindows of the biggest loca-

tion in the region West, the Northkette

and the Patscher Kofel mountains can be

seen, glowing in the distance. “It is very

important for us to keep on talking to

our customers besides business matters,

to exchange opinions and to maintain

networks as our 200 customers include

well-known, international companies

such as Plansee, Egger and Swarovski,”

tells

Jürgen Tabojer

. Also here RELAX,

WE CARE! applies.

Plansee is not only a name

of an idyllic local recreation

area in the Northern corner of

Tyrol, but also a name of an

Austrian global player based in

the Tyrolean district of Reutte.

Words and photo by:

Harald Müller

like that in 2014, despite all precautions.

There were 10 of us that worked on it the

whole night and at 7 AM most of it was

available again. Back then, it concerned

750 servers globally with thousands of

user accounts and so forth! Following

this incident, wewere able, with the help

of NTS, to implement long-term impro-

vements.

Jürgen Tabojer,

Territory Manager

NTS Innsbruck

and Rosenheim

» THEY HAVE EVERYTHING

AT NTS: A GOOD WORKING

ATMOSPHERE, A TOP

REGIONAL MANAGER AND

YOU SENSE THAT THEY REALLY

ENJOY THEIR JOB. «

Engelbert Woerle, Head of the Plansee

IT Operations

innsbruck

facts

Name: Plansee Holding AG

Foundation: 1921 in Breiten

wang, district of Reutte/Tyrol

Revenue 2017: 1.168 billion

Euros (consolidated)

Locations: more than 70,

even more which are not

directly linked, out of that,

35 production locations

Employees: globally 12,000,

approximately 2,500

in Austria

Piz Buin

A MOUNTAIN AT THE BORDER

BETWEEN AUSTRIA AND

SWITZERLAND WAS ONE

OF THE DESTINATIONS THAT NTS

TARGETED WITH ITS CUSTOMERS.

fun facts

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