NTS

The IT sectors of the Austrian Ministry

of Finance were outsourced in 1997 into

the Bundesrechenzentrum GmbH. The

owner of the BRZ is the Republic of Aus-

tria, represented by the Federal Ministry

of Finance. As a limited liability compa-

ny, the BRZ is managed in accordance

with market principles and competes

with companies in the IT sector. As a full

service provider, the BRZ offers solu-

tions and services along the entire IT va-

lue chain starting from the development

and the implementation of individual

and standard software all the way to its

secure operation.

4.5 M CITIZENS ARE REGULARLY

USING FINANZONLINE

There is no doubt that FinanzOnline is

one of the most important out of more

than 400 (!) E-government applications.

More than 4.5 million people file their

tax returns online. Besides that, notable

products of the BRZ include

HELP.gv.at

with 1.5million hits permonth or the hu-

man resources management SAP instal-

lation that conducts more than 400,000

payrolls per month for the Federal Go-

vernment.

AN END OF THE TASKS ARE

NOT APPARENT

The BRZ oversees 30,000 IT jobs onmore

than 1,300 locations and operates one of

the biggest data centers in the country

with more than 4,000 servers. Thereby,

not only the demand for in-house staff is

ESSEN-

TIALLY

CAPITAL

CITY

On 2,000 square meters in

the second district of Vienna,

next to the Vienna Prater, near

the University of Economics,

opposite the Vienna fair-

grounds and close to the sub-

way station Krieau (U2 line),

about 50 employees of NTS

make sure that customers in

Eastern Austria lack nothing.

Words and photos by:

Harald Müller

growing, but also the demand for infra-

structure and especially for innovative

solutions. As a technology partner, the

BRZ assists the administrative bodywith

the “digital transformation”. This means

that processes will not simply be conver-

ted from paper to digital, but theywill be

fundamentally reconceived. The family

allowance and the employee assessment

without application are reference pro-

jects in this regard that shall make life so

much easier for the citizens and that will

also help the administration to work

more efficiently. The BRZ relies on the

most modern technologies like predic

tive analysis, artificial intelligence, chat-

bots or on blockchains when developing

new products, and it also makes use of

these innovative methods.

RESPONSIBILITY IS AN

UNDERSTATEMENT

The challenges that are connected with

E-government are huge. When things

may occasionally go wrong in a private

business the result is never the end of the

world, for this reason nothing can go

wrong at the BRZ. Security is a prerequi-

site for all applications and the BRZ is

certified according to the most modern

international standards. Thereby, the

challenge to be prepared for everything

at any point in time, be it a hacker attack

or an attempted manipulation, this can

be managed better. After all, it is key to

ensure orderly procedures and the safety

of the data of our country.

“One could almost state that there is

hardly any area of your daily work rou-

tine that is not better at NTS”, says

Alexander Müllner

, Location Manager

viertel zwei

This is the name of the

new business center in

Vienna’s second district.

4 + 1

4 screens, 1 sparkboard and

a lot more are representing

their capabilities in the

showroom; all from NTS.

2000

NTS is in Vienna since 2001,

the move happened in 2017.

CUSTOMERS

Approx. 350, among them

Austrian Power Grid, PVA, BRZ,

LKW Walther, MONDI

TRUST IS GOOD,

SAFETY IS BETTER

Are computers the future? No, data is the future. The Austrian

Federal Computing Centre (short: BRZ as abbreviated from its

German name Bundesrechenzentrum), which is headquartered

in Vienna, takes care of the future prospects of the domestic

E-government applications and specifically the related data.

Words by:

Harald Müller

Photo by:

BRZ/Six

In the matter of E-government,

internationally Austria takes a

leading role.

Vienna. By saying this a lot is meant, but

what makes the difference between NTS

and other companies is mainly the hu-

man interaction, the team spirit and

that you can always rely on each other.

The presence of specialists for every

field is of course essential as well,

though “theoretically this can be learn

ed by non-NTS staff as well”. However,

you cannot enforce the personal level

and the trust that is put in all employ

ees.

JOY AT WORK AND

FUN WORKING

Alexander Müllner

was not always

with NTS. Born in the Austrian province

of Burgenland, he decided to join NTS in

2016 after working previously for some

notable IT companies. As Location Ma-

nager, he is taking care of almost 350 cu-

stomers with a team of approximately

50 employees. The sole focus of theVien-

na branch is that the customers really

should be major customers, because

they actually can be. Altogether 20 tech-

nicians in the SOC are responsible for a

smooth operation around-the-clock and

their colleagues from IDT (Installation

and Design Technology) sit directly at

the customer as a task force until a pro-

blem is solved. “This way, the customer

incidentally gets the NTS spirit, free of

charge.”

EACH MEETING ROOM BEARS

THE NAME OF A

SUPERHERO

BUT ALSO OF A

SUPER VILLAIN

facts

With NTS: since the

beginning of 2017

Foundation: 1997

Employees: 1,200

Revenue 2016:

appr. € 242.7 million

„The NTS spirit attracts

the right people.” Location

Manager Alexander

Müllner is proud of his

team (and the duck S

as well ;-)

CUSTOMER STORY

SITE

REPORT

VIENNA

PROFILE

fun facts

THE

RELATIONSHIP

TO GRAZ?

“Excellent. However, we are

obviously a notch better

in every aspect.”