NTS

SPECIAL UNIFORM

DEVELOPMENTS

BD – 2 letters with great impact. Because all in all,

the Business Development unit is taking care of

the future of NTS on a daily basis.

Words by:

Harald Müller

Photos by:

Katharina Schiffl

These are the super stars amongst the NTS solutions and in order to describe their versatility, more

super power is needed than actual understanding of what they are for. Because customers not only

know how to appreciate NTS Super Services, they also don’t want to no longer do without them.

SUPER SUPPORT, SUPER SERVICES

8 persons, 8 places of action. The de

partment Business Development is a

special unit at NTS that takes care of

particularly exceptional cases. Everyone

in the BD department is a reliable speci

alist in his or her very own field. How

ever, working and laughing happens in a

team.

When jointly supporting many custo

mers, it is essential that consistent co

ordination is present and that one does

not lose sight of cross-functional tar

gets despite all the hectic everyday life.

Thereby, a common motivation forms

the ideal support of sales and technolo

gy. Besides the support and develop

ment of NTS products and supplier

portfolios, one can find the mainte

nance and the development of supplier

partnerships, as well as the evaluation

and evolution of ideas and innovations

on the agenda of BD.

SPECIAL MISSIONS 2018

The BD team continuouslyworks on the

development of NTS products. However,

in 2018 it will especially be exciting for

the following topics: showroom, lifecy

cle advisor, performance increase in the

area of partner funds, CAPTAIN aka

Cloud Automation Platform, release of

security products, Managed Private

Cloud 2.0, Spark-go-Big, IoT-Ecosystem

at NTS, financing guidelines, product

and partner processes and service new.

SUPER SERVICES

To call something “super”, it has to be well

deserved. The clarifying success story be

hind the super services is structured next

to the NTS support into the chapters con

sulting, managed services and process op

timization by means of specifically deve

loped software services.

Consulting &

Implementation Services

The know-how of our specialist is unique

and “super”. They are able to investigate

weaknesses in the infrastructure of the

customer or problems in the LAN and to

point out solutions. An individual project

execution by highly qualified engineers is

offered for all technology sectors that are

covered byNTS.

Support Services

We support the customer with these

products when the hardware is replaced

or we offer reactive troubleshooting.

On-site services are included as well,

depending on the service level. For us,

support products are absolutely “must-

haves” as they eliminate the worst con

cerns of our customers. We aim to fur

ther improve these products with the

“service new”.

Managed Services

Here, NTS takes over responsibility and

relieves our customers from the operati

on of their system. NTS offers coordina

ted services for the areas network, colla

boration, security, Cloud and data

center. NTS Managed Services not only

include a 24x7 monitoring with the spe

cifically developed NTS Managed Moni

tor, but also many additional services

such as for instance pro-active trouble-

shooting, defined service level agree

ments or the handling of problems and

failures.

APPLICATION SERVICES

This is the newest of all super services

and it mainly simplifies processes.

Thanks to customized software pro

ducts, we would like to make the life of

our customers much easier and it is our

endeavor to contribute to the efficiency

at the same time. For this service, we are

currently working intensely on our new

product Cloud Automation Platform:

NTS CAPTAIN.

DOES ANYONE HAVE A PLAN?

The Head of Business Development

and the Team Leader of this unit

of specialist,

Helmut Hödl

has the

overview.

HEY, I’VE GOT IT!

Michaela

Stöckelmayr

captures ideas for

new NTS products, and takes care

of maintenance, support conditions

and new product developments.

WHAT’S ON?

Birgit Sußmann

has the overview of supplier events

and funds as well as current partner

management projects.

Excel(lent) Master?

Alexander Riedl

helps with tailor-

made finance solutions for custo-

mers and knows all the better kinds

of calculations.

SUCCESS OR FAILURE

Mario Wiedner

knows. He is in

charge of partners, partner onboar-

ding, partner processes, certifica-

tions and audits.

Collaboration COLLAPSE?

... Never, as long as

Christoph

Grasmugg

takes care of virtual

meeting rooms and digital white

boards and a whole lot more.

DOES DATA CHAOS TORTURE?

Walter Langmann

joins the battle

with all data center questions and

queries.

IoT?

What does it stand for? If you

are well networked, you could ask

Klaus Elser.

For real, not virtually.

CONSULTING

SERVICES

NTS VULNERABILITY

ASSESSMENT

NTS PENETRATION

TEST

NTS LAN

CHECK

NTS WLAN

SITE SURVEY

NTS

FINANCIAL

SERVICES

SUPPORT

SERVICES

NTS

BASIC

NTS

STANDARD

MANAGED

SERVICES

NTS MANAGED

MONITOR

NTS MANAGED

PRIVATE CLOUD

NTS MANAGED

SERVICE NETWORK

NTS MANAGED

SERVICE COLLABORATION

APPLICATION

SERVICES

NTS

CAPTAIN

CLOUD AUTOMATION PLATFORM

IMPLEMENTATION

SERVICES

NTS PROJECT

MANAGEMENT

NTS

DESIGN

SERVICES

NTS

IMPLEMENTATION

SERVICES

NTS MANAGED

SERVICE DATA CENTER

SUPER SERVICES

inside

story

One of our innovative developers,

Christoph Grasmugg, controls that

virtual space as well!

Business Development (BD)

8 people join forces